Income Tax Filing Options

Due to the continuing surge in COVID-19 cases, our office is minimizing personal interactions by offering the following resources to assist in filing your City of Amherst taxes. Please call our office at (440) 988-4212 for assistance or any questions.

  • NEW for 2021 Tax Filing!
    File your City of Amherst taxes electronically for FREE! Now you can file and pay your current year taxes online  You will be able to upload your documents, file the return and make a payment. Follow this link for instructions and to begin your electronic filing.
  • We also have a drop box on the front of our building that can be utilized for any communications in regards to your taxes including payments, drop off of documents, requests, completed returns, etc.
  • Returns and payments can still be mailed or dropped off in our office as well.


Documents from the Public Meeting for North Lake / Oak Point Road Improvements

Lorain/Amherst Western Gateway Improvements

The Cities of Amherst and Lorain are completing a planning study of the North Lake Street / Oak Point Road corridor from the S.R. 2 interchange to the Buck Horn Boulevard/Park Square Drive intersection, known as the Lorain/Amherst Western Gateway Improvements. The purpose of the study is to evaluate the existing traffic conditions and develop recommendations for potential congestion relief and safety improvements that can increase the efficiency of the corridor. A public involvement meeting was conducted for this study to provide the general public, residents, business and property owners, and public officials an opportunity to view exhibits and to provide comments on potential improvement alternatives.

The public meeting was held on Tuesday, November 9, 2021 in the cafeteria of Amherst Junior High School, in Amherst, Ohio. Below are the documents and exhibits presented at the meeting.

Public Involvement Meeting Hand-out
Lorain-Amherst Western Gateway Improvements | Existing Conditions
Lorain-Amherst Western Gateway Improvements | Queue Lengths 1
Lorain-Amherst Western Gateway Improvements | Queue Lengths 2
Lorain-Amherst Western Gateway Improvements | Queue Lengths 3
Lorain-Amherst Western Gateway Improvements | Roundabout
Lorain-Amherst Western Gateway Improvements | Signal Control

New Online and Paperless Billing Available for Utility Bills

More Convenient Payment Options

The City of Amherst has launched a new online billing and payment solution, offering more ways to view and pay your utilities bill, plus the addition of 24/7 phone payments and pay by text. Residents can receive and view bills electronically, make a payment with credit/debit card or e-check, and choose to go paperless. A quick, one-time payment can be made without registering or you can create an account to enjoy more features like setting up automatic payments, saving payment information for later use and viewing history.

  • Go Paperless – get your bills via email
  • Easy-to-use online portal to access your account and make payments
  • Registration is not required to make payment (registration is required for other enhanced services)
  • Recurring Scheduled Payments – set up a schedule to pay a fixed amount or the invoice balance on a specific day of the month
  • Receive email reminders when your bill is ready, when a scheduled payment is pending and a confirmation after making a payment
  • Pay by Phone – check your account balance or make a payment 24/7 by calling 844-855-0092
  • Pay by Text – get text notifications about your bill and have the option to pay through text message with your default payment method (sign up when making an online payment or within your account)

See our Utilities page for all payment options and frequently asked questions.


City of Amherst


Dustin L. Voros, Wastewater Collections Foreman
Office 440-988-7625



Various household products are labeled and sold as DISPOSABLE and/or FLUSHABLE. Many baby and adult personal hygiene products along with household wipes and cleaning towelettes are labeled both disposable and flushable. While these products may be marketed as a convenience item in this way, the truth is that these types of wipes have the ability to clog and stop up not only the sewer line on your property, but also can cause blockage and service problems in the public sewer system and lift stations.

Unlike toilet paper, these products DO NOT break down once they are flushed. They can cause blockages in your on-site piping. On a larger scale, when these products make their way into the public sewer system they collect together, causing very large obstructions and clogs in the sanitary sewer mainlines and get tangled in lift stations floats requiring repair or replacement of equipment.

What we all can do to help…
The following items should NEVER be flushed or drained into the sanitary sewer system. Please place these items in the trash.


Disinfecting/Surface Wipes Mop or “Swiffer” type refills
Baby wipes Paper towels
Jewelry wipes Pet care wipes
Cosmetic wipes First Aid wipes
Disposable diapers or diaper liners Bio-pads (nursing home, home healthcare, etc.)
Cotton Swabs Feminine hygiene products
Toilet cleaning pads ANY moist type towelette